Maintenance Planning, Scheduling – Professional Communication in Industrial Maintenance and Reliability

Description

Introductory lecture on professional communication for industrial maintenance and reliability. Covers clear shift logs, no-blame reporting, structured escalation, effective handovers, and collaboration with operators, engineers, management, and contractors. Provides templates, visual cues, and decision frameworks to reduce MTTR, improve first-time fixes, and build trust. Emphasizes clarity, accuracy, timeliness, respect, and consistent records.