Lubrication Professionals Masterclass: Training Portfolio 5-Full-Day Custom Workshops

$9,800.00

This portfolio of five full-day onsite workshops addresses the technical, analytical, and customer-facing challenges faced by lubricant providers and end-users. Each program combines applied instruction, case studies, group exercises, and tools that participants can apply immediately in their organizations. Workshops can be delivered individually, as a series, or tailored into custom training packages to meet the needs of specific teams, markets, or client groups.

  • Customizable: Each workshop can be adapted to specific industries (power generation, petrochemical, heavy equipment) or organizational roles (sales, reliability, lab, service).
  • Full-Day Immersion: Balanced agendas combining instruction, applied exercises, and case studies.
  • Cross-Functional: Covers product development, technical accuracy, reliability, sales strategy, quality improvement, and customer engagement.
  • Immediate Impact: Participants leave with checklists, diagnostic tools, and structured frameworks they can use in daily practice.

This portfolio equips lubrication professionals with technical insight, diagnostic discipline, and customer-facing strategies required to succeed in today’s competitive and reliability-driven markets.

  • Workshop 1: Designing Experiments for Developing Lubrication Products
  • Workshop 2: Accuracy, Precision, and Error Sources in Oil Analysis
  • Workshop 3: Selling Lubricants and Lubrication-Related Services to the Power Generation Industry
  • Workshop 4: Improving Product and Service Quality for Lubricant Providers
  • Workshop 5: Improving Customer Service for Lubricant Providers
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Description

Workshop 1: Designing Experiments for Developing Lubrication ProductsFocus: Structured experimental design to accelerate lubricant innovation.Takeaways:
  • Apply factorial and response-surface methods to formulation variables.
  • Improve statistical confidence in R&D decisions.
  • Link laboratory studies with field validation.
 Workshop 2: Accuracy, Precision, and Error Sources in Oil AnalysisFocus: Strengthening data integrity for reliability-driven maintenance.Takeaways:
  • Differentiate accuracy vs. precision with practical oil analysis examples.
  • Recognize red flags in data and identify false positives/negatives.
  • Implement checklists and diagnostic methods to reduce measurement error.
 Workshop 3: Selling Lubricants and Lubrication-Related Services to the Power Generation IndustryFocus: Building value-driven relationships in a reliability-critical sector.Takeaways:
  • Map decision makers and influencers in power generation plants.
  • Align lubrication solutions with KPIs such as uptime and efficiency.
  • Practice role-play exercises in selling oil analysis, varnish mitigation, and monitoring services.
 Workshop 4: Improving Product and Service Quality for Lubricant ProvidersFocus: Raising quality performance in both products and support services.Takeaways:
  • Strengthen blending, packaging, and laboratory quality controls.
  • Audit service delivery touchpoints for reliability and consistency.
  • Apply root cause analysis and continuous improvement methods.
 Workshop 5: Improving Customer Service for Lubricant ProvidersFocus: Building stronger, longer-lasting customer relationships.Takeaways:
  • Translate technical expertise into clear customer-facing value.
  • Handle complaints with structured resolution processes.
  • Implement service systems and KPIs for customer satisfaction.
 

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